Get in Touch With Us

Got a question about one of the brands we've reviewed, spotted something that needs updating, or want to suggest a site we haven't covered yet? This page explains how to get in touch with Non Gamstop Casinos and what you can expect once you do.

How to Send Us a Message

The best way to reach our team is by email at [email protected]. We read every message that comes in and aim to reply within a couple of working days.

If your enquiry relates to a specific brand — say, one of the operators listed on our best non GamStop casinos page — it helps to name it directly in your message. That way we can check the details and get back to you with something useful rather than a generic reply.

What We Can Help With

• Questions about how we rate and rank casinos — if you want to know why one operator sits above another, or how a welcome offer's terms were assessed, ask and we'll walk you through it.
• Corrections — bonus terms, wagering requirements and game libraries at casinos not on GamStop change fairly often. If you spot something out of date on our site, let us know and we'll look into it.
• Suggestions for new sites to cover — new non GamStop casinos launch regularly. If there's one you'd like us to research and review, send us the name.
• Feedback on payment methods, bonuses or game selection — if you've noticed something we've missed about deposits, withdrawals or the games on offer at a listed site, we're glad to hear it.
• General enquiries about gambling outside GamStop — including how self-exclusion schemes work, what regulation applies, or how these sites differ from UKGC-licensed casinos.

Before You Contact Us About Self-Exclusion

If you're currently self-excluded through GamStop and are thinking about whether to use a site outside that scheme, we'd rather you make that decision with full information. Our guide to non GamStop casinos covers how these operators are licensed, what to check before signing up, and how to manage your own limits if you do decide to play. Getting in touch with us won't remove you from GamStop or affect an existing exclusion — for that, you'd need to contact GamStop directly or wait out your current exclusion period.

What Happens After You Email Us

A real person reads and replies to every message — we don't rely on automated responses to stand in for an answer. Our usual response time is within two working days, though it can take a little longer if we're mid-way through updating our rankings or researching new casino sites not on GamStop.

We won't ask for account passwords, deposit details or any sensitive financial information by email, and you should never send these to us or to any third party claiming to represent this site.

A Note on Accuracy

We aim to keep our reviews, comparisons and offer details current, but bonus terms and site availability can shift quickly in this market. If something you find at an operator doesn't match what we've published, telling us helps keep the site useful for the next reader. Reader feedback genuinely shapes what we update and when.

Thank you for taking the time to reach out. We look forward to hearing from you.

Remember: gambling should always be for over 18s only, and none of the content on this site guarantees any outcome. If you have concerns about your own gambling, please mention this when you contact us and we'll point you toward appropriate support resources.